Privacy Policy

Last updated: March 20, 2025

Introduction

At RxCopilot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pharmacy management platform and related services.

We are committed to protecting your personal information and your right to privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect information that you provide directly to us, including:

  • Professional registration information
  • Account credentials
  • Contact information
  • Usage data and analytics
  • Communication preferences

Important Note: We do not store or process patient health records or prescription data. All patient-related data is processed in real-time and is not retained in our systems.

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our services
  • Verifying professional credentials
  • Improving our platform and user experience
  • Sending service updates and notifications
  • Responding to your inquiries and support requests
  • Ensuring compliance with regulatory requirements

Data Storage and Security

All data is stored in EU-based data centers and protected using industry-standard security measures, including:

  • End-to-end encryption for data transmission
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Continuous monitoring and threat detection

Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@rxcopilot.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.